top of page
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • How can I exchange my product?
    You can email us on Support@muka.co.in with the SUBJECT: “(order no) + EXCHANGE / RETURN” within 7 days of receiving the products. Shipping on the exchanged product/s will be charged separately. Item is eligible for a return/exchange request only once. Reverse pickups are currently unavailable, so we request you to ship the parcel to us at the below address: Name: K J Enterprises. Address: D-30, Dharam Colony, Palam Vihar Ext., Gurugram, HARAYANA. Number: 8168916179 For more information, please refer to our return & exchange policy.
  • How do I select my size?
    A size chart is given on every product page. We request you to read it thoroughly before ordering. Or you have a option to add a note while placing order.
  • How can I make payments on the website?
    we accept online payments for orders. You can make online payments using credit cards, debit cards, net banking, UPI, wallets etc. through our payment gateway.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • I want to cancel my order and get a refund. Who should I contact?
    Item that are unworn, unused, unwashed, unaltered, undamaged and retaining the original tags are eligible for return within 7 days from the date of delivery. No cancellations will be accepted after 24 hours of the order being placed. For more information, please refer to our return & Exchange policy.
bottom of page